An Adventure in Tech Support

So, yesterday, was pretty much eaten away, for myself, with chasing the tail of a tech problem.  My computer is a DELL Inspiron 8600. It’s a nice laptop, a gift from the lovely Melis.  Aesthetically pleasing to look at, the computer and the lovely Melis, the feature I enjoy most, about the computer, is its wireless capacity.

Anway, I had been having problems with the No Treason (NT) site, and only NT’s site, loading correctly.  When I would click over to the site, I would receive the first couple of sentences from the most recent post, but none of the background, or other posts.  When I would hit my refresh key, I would receive even less of NT’s posts, and could view HTML code and what not, but I could not get the entire page to load.  So I called DELL tech support.

Posted by on 04/09 at 05:43 AM

  1. "I had been having problems with the No Treason (NT) site, and only NT’s site..."

    Oh man, if I had a nickel for every time I heard THAT!

    (It’s usually part of a more general philosophical complaint though.)

    Posted by John T. Kennedy  on  04/09  at  11:54 AM

  2. You just made me laugh, John.  My problem was far from philosophical.

    Posted by  on  04/09  at  03:57 PM

  3. "I inform Robert of what has taken place so far, including the fact that if McAfee’s software is uninstalled, the problem is resolved.  Robert recommends reinstalling the glitch producing software, after defragging, running scan disk and disk cleanup.  This, I am informed, will take care of the problem."

    John, you have got to be kidding me!  I am very surprised you wasted your time re-installing that software. Robert was either ignorant or dishonest. I am frankly shocked that this advice did not set off your bullshit detector. If the problem is *in the McAfee software*, by what mechanism did you imagine that cleaning up your hard drive would alter the way the software worked?

    Posted by  on  04/14  at  01:07 PM

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